At-Need

What to Do When Someone Passes Away

Losing a loved one is an incredibly difficult experience. During this challenging time, we want to offer our heartfelt condolences and support to you and your family.

If you're visiting this page, you may be seeking guidance on what to do next. Here are some important steps to take:

1. Notify Authorities (if necessary)

If the passing occurred at home or in a public place, contact emergency services immediately.

2. Contact Hillcrest Funeral Home

Reach out to a funeral home or mortuary to begin making arrangements for the deceased.
They will assist you with transportation of the body, preparation for burial or cremation, and other necessary arrangements.

3. Notify Family and Friends

Inform close family members and friends of the passing. This can be done via phone calls, emails, or social media.
Consider enlisting the help of trusted individuals to help spread the word and provide support.

4. Gather Important Documents

Locate important documents of the deceased, such as their will, insurance policies, and any pre-planned funeral arrangements.
These documents will be crucial for settling the deceased's affairs.

5. Seek Support

Grieving is a natural and necessary process. Reach out to friends, family, or a support group for emotional support during this difficult time.
If needed, consider seeking professional counseling or therapy to help cope with grief.

Contact Us for Assistance

If you have any questions or need assistance during this time, please don't hesitate to reach out to us. Our compassionate team is here to offer support and guidance in any way we can.

Contact Information:


Phone: [Insert Phone Number]
Email: [Insert Email Address]
Office Hours: [Insert Office Hours]

When Death Occurs

Whether a death is sudden or expected, the loss of a loved one is indescribable. When you are in a heightened emotional state, even the most basic decisions can seem staggering. This section seeks to guide you through the immediate hours following a passing.

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Burial Service

Traditionally, a burial service involves a visitation and is followed by a funeral service.  While the casket is typically present at both these events, it is your decision whether to have the casket open. You then have a number of options for interment. 

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Cremation Services

Cremation is an increasingly popular option for many people, serving as an alternative to burial. Reasons for preferring cremation vary. Some religions request it, while other people consider it more environmentally conscious. Some may simply like the idea of cremation more. During cremation, the remains are placed in a special furnace and reduced to resemble coarse sand.

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Eulogies and Obituaries

Giving a meaningful, moving eulogy can be a nerve-wracking situation for even the most accomplished public speaker, but it need not be.  This guide will provide you with the information you need to strike the right balance of emotion and lightheartedness.

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Funeral Etiquette

Like everything in society, funeral etiquette has evolved over time.  While common sense is your best guide, here are a few dos and don'ts of funeral etiquette.

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